SUPPORT
CONTACT US
Have a question, found a bug, or need help? Reach out through any of the channels below.
For general inquiries, business partnerships, and sponsorship opportunities.
contact@packsmc.com
DISCORD
Join our Discord server for real-time support, community chat, and announcements.
discord.gg/packsmc
ABUSE & DMCA
Report copyright violations, stolen content, or abusive behavior on the platform.
dmca@packsmc.com
RESPONSE TIMES
We aim to respond to all emails within 24-48 hours. For faster support, join our Discord server where our team and community members are active daily. DMCA and abuse reports are prioritized and typically addressed within 24 hours.
FREQUENTLY ASKED QUESTIONS
How do I upload a texture pack?+
Create an account, verify your Minecraft username, then click 'Upload' in the navigation bar. You can upload .zip files up to 50MB.
How do I report a stolen texture pack?+
Click the report button on any pack page, or email dmca@packsmc.com with details including the original source.
How do I delete my account?+
Go to your profile settings and scroll to the bottom. You can request account deletion there, or email contact@packsmc.com.
Is PacksMC free to use?+
Yes, browsing, downloading, and uploading packs is completely free. Packs+ is an optional subscription with extra perks.
How long does community approval take?+
Community requests are typically reviewed within 24-48 hours by our moderation team.
My pack was rejected. What can I do?+
Check the rejection reason in your notifications. Common reasons include missing textures, duplicated content, or incomplete packs. Fix the issue and re-upload.